Our guide explaining the distinct types of headsets available to use for office communications, contact centers and home workers for telephones, workstations, and PC’s.
If you’ve never purchased a headset for office communications before, here’s our quick start guide answering some of the most common basic questions we get asked about by our customers when they are interested in buying a headset. We’re aiming to give you the information you’ll need, so you can make an informed start when looking for a headset that is appropriate for your usage.
What is the difference between binaural and monaural headsets?
Binaural headsets
Tend to be better where there is the potential for background noise where the headset user needs to concentrate on calls and doesn’t really need to interact too much with those around them during the call. Ideal use case for binaural headsets would be busy offices, contact centers and noisier environments.
Monaural headsets
Are ideal for quiet offices, receptions etc where the user would need to regularly interact with both people on the telephone as well as people around them. Technically you can do this with a binaural, however you may find yourself constantly shifting one earpiece on and off the ear as you switch from calls to speaking to the person in front of you and that might not be a good look in a professional front-of-house setting. Ideal use case for monaural headsets are quiet receptions, doctors/dental surgeries, hotel receptions etc.
What can I connect a headset to? You can connect a headset to pretty much any communications device whether that be:
Corded telephone
Cordless Phone
PC
Laptop
Tablet
Mobile Phone
It is important that you decide before your purchase which device or devices you’d like to connect to as many headsets can connect to multiple different devices. For example, a Bluetooth headset can pair to your mobile and your laptop, but did you know that corded headsets also have options in terms of being able to connect to multiple devices quickly and efficiently also? For example, Inbertec UB800 series support connection like USB, RJ9, Quick Disconnect, 3.5mm jack etc..
Further questions about office headsets, please feel free to contact us. We’ll offer you recommendation on different Inbertec headsets series and connectors, which is best for your usage.
Post time: Apr-19-2023
