The concept of working from home has steadily gained acceptance over the last decade or so. While a growing number of managers allow staff to occasionally work remotely, most are skeptical on whether it can offer the same dynamics and level of interpersonal creativity an office environment can.
A growing number of businesses are rapidly implementing structural home working arranging. One extremely important component of a successful remote working arrangement is communication. ‘Facetime on demand’ is often seen as the main benefit of the traditional office environment, and finding a suitable replacement can be very challenging.
Clarity of communication is less of a technical issue than it was a decade ago. Broadband internet is available to most in the developed world, while IP telephony and Unified Communications have come a long way as well. In fact, it is mostly the periphery that is often the bottleneck for audio quality: earphones and microphones.
Earphones basically have two functions: they produce the audio transmitted through the network so we can hear them, and they need to keep ambient noise out. That balance is more nuanced than most people think. Flimsy earphones that are often packed in with a budget smartphone not only offer poor audio quality, they also offer almost nothing in terms of ambient isolation. But high-end shell earphones that are great for listening music can even be worse for communication purposes. They may do an excellent job in shutting out ambient sound, but they are also effective in muting the user’s own voice. And, because meetings can take a while, they need to sit comfortably so workers don’t have any issues after prolonged use.
For microphones, the question of quality is more one-sided: they need to pick up your voice and nothing else, without interfering during normal working activities.
Another aspect that plays a heavy role in the success of a remote working setup is the software. Whether it is Skype ,teams or a complete Unified Communications suite, the solution needs to be selected based on needs and budget. One thing that is always important to remember, however, is headset compatibility. Not all suites support all headsets, and not all headsets are optimized for all communication solutions. Call accepting buttons on the headsets are of little use if the softphone doesn’t support it on that particular model, for example.
The solutions of Inbertec Headsets are all designed with audio quality and usability as core features. The Model C15/C25 and 805 /815 series in particular are very well suited for remote working, with audio quality and wear comfort that fit every working environment.
The noise cancelling microphone in both variants ensures that ambient sounds also do not interfere with the other party’s capability to hear and understand the caller. The same goes for worker safety. That goes far beyond wearing comfort, even though that aspect is crucial for easily distracted home workers clocking long hours. Inberec Headsets have herring protection, which shields the user against sudden and unexpected loud sounds or high-pitched noise that can induce hearing damage.
Whether connected to a computer, deskphone or smartphone directly through USB or 3.5mm jack, or indirectly through QD, the wear comfort makes sure that remote workers can stay focused, productive and above all: reachable.
If you want to know more about our headset offering, please have a look at our website and technical brochures.
Post time: Feb-29-2024
