How to Choose the Right Noise Canceling Headset for Your Call Center

If you’re running a call center, then you must know, except personnel, how important it is to have the right equipment. One of the most important pieces of equipment is the headset. Not all headsets are created equal, however. Some headsets are better suited for call centers than others. Hope you can find the perfect headset for your needs with this blog!

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Noise-canceling headsets come with a variety of different features. Some are designed to be used in specific environments, while others are more general purpose. When choosing a noise-canceling headset for your call center, it is important to consider what features you need and which ones will be most beneficial for your employees.

The first thing to consider is the type of call center you have. If you have a very noisy call center, then you will need a headset that is specifically designed for background noise cancellation. For example, Inbertec UB815 and UB805 series with 99% ENC feature. They have two microphones, one on microphone boom and one on speaker, and intelligent algorithm in controller, work together to cancel out background noise.

If you have a less noisy or virtual call center, then you may not need a headset with as many features. In this case, you can choose a headset that is more comfortable to wear and that own normal noise cancellation function. For example, our classic UB800 series and new C10 series with light weight and soft to skin ear cushions, which enable the employees to wear headset for long with unmatched comfort.

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Inbertec headsets work well with all major IP phones, PC/Laptops and different UC Apps. Making sure you choose a headset that is compatible with the type of phone you have in your call center. Don’t forget that you can always test out a headset before purchasing it to get a feel for how it will work in your particular call center environment. We support you with free samples and technical counseling. Welcome to explore more on www.inbertec.com and contact us for any enquiry.


Post time: Mar-14-2023