Call center earphones are special Headsets for operators. Call center headsets are connected to the phone box for use.
Call center headphones are lightweight and convenient, most of them are worn with one ear, adjustable volume, with shielding, noise reduction, and high sensitivity.Call center headset is the phone headset, but the name is different, the common name is: phone headset, customer service headset, microphone headset, and so on.
Main benefits of call center headsets
1, the frequency band width is narrow, designed for the frequency of voice. Therefore, the fidelity of the voice is excellent, while the other frequency bands are strongly suppressed.
2, microphone using professional electret microphone, stable work. After working for a period of time, the sensitivity of ordinary microphones often decreases and the sound is distorted. This is not the case with a professional phone headset.
3、Light weight, high durability. Because users need to use the headset for a long time, professional phone headsets consider both comfort and high performance.
4 、Safety first. Everyone knows that prolonged use of ears can cause hearing damage, and to reduce hearing damage, it is important to ensure that international standards are met.so hearing protection is important.
Classification of call center headsets
The computer’s phone headset, there are two kinds: one is USB interface, USB interface is divided into two kinds, one is with a sound card, one is without a sound card. There is also a 3.5mm jack .
Difference: USB interface with sound card, sound quality and reduction is better than without sound card. But it’s expensive. However, as long as the USB interface headset can be controlled by wire to adjust the volume, answer/hang up, mute and other controls.
Post time: Dec-12-2023
